These terms govern your use of the 1e com platform — account registration, deposits in PKR, withdrawals, game rules, bonuses and responsible gaming. Please read them carefully before registering.
Important Notice: By registering an account on 1e com and using the platform in any capacity, you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 1e com ("the Platform", "we", "us"). By accessing, registering on or using any part of the 1e com platform — including the Game Lobby, sportsbook, casino, bingo rooms, slot games or any other feature — you agree to be bound by these Terms in their entirety.
Your continued use of the platform after any update to these Terms constitutes your acceptance of the revised version. It is your responsibility to check these Terms periodically for changes. The date of the most recent revision is shown at the top of this page.
These Terms apply to all users of the 1e com platform regardless of the device used — mobile browser, Android app, iOS app or desktop browser.
To register and use the 1e com platform, you must meet all of the following conditions:
1e com reserves the right to request proof of age and identity at any stage. If you cannot provide satisfactory documentation, your account may be suspended until verification is completed.
Each player may hold only one account on 1e com. Creating duplicate accounts is not permitted and may result in all associated accounts being closed and balances forfeited. If you already have an account, do not create a new one — contact support to resolve any access issues.
During registration you are required to provide accurate and complete information including your name, date of birth, contact details and payment method preferences. Providing false, incomplete or misleading information is a breach of these Terms and may result in immediate account closure.
You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any other person. 1e com will not be liable for any loss resulting from unauthorised access to your account caused by your failure to keep your login details secure.
You must notify 1e com as soon as possible if you believe your account has been accessed without your authorisation.
All deposits on 1e com are processed in Pakistani Rupees (PKR). There is no currency conversion applied and your account balance is always displayed in PKR.
The following payment methods are currently supported for deposits:
Minimum and maximum deposit limits apply and are shown at the point of deposit. These limits may vary depending on the payment method selected. 1e com does not charge fees on standard deposits, though your payment provider may apply their own charges — check with your provider before depositing.
Deposits must originate from a payment method registered in your own name. Depositing funds on behalf of another person, or accepting funds from another player's account, is not permitted. 1e com reserves the right to hold or reverse deposits where the source cannot be verified.
Funds deposited into your 1e com account are held for gaming purposes only. Your account balance does not earn interest.
You may request a withdrawal of your available account balance at any time through the Withdrawals section of your account settings. Withdrawals are processed back to the payment method used for your most recent deposit wherever possible.
Before a withdrawal is processed, 1e com may require you to complete identity verification (KYC). This is a standard process and is required to protect all players from fraud. You may be asked to provide a copy of a government-issued ID and proof of your payment method.
Withdrawal processing times vary by payment method:
1e com reserves the right to delay or decline withdrawals where there is reasonable suspicion of fraudulent activity, bonus abuse, breach of these Terms or incomplete identity verification. In such cases, the player will be notified and given an opportunity to provide the required documentation.
Bonus funds and winnings derived from bonus play may be subject to additional wagering requirements before they can be withdrawn. These requirements are detailed in the specific bonus terms applicable to each promotion.
1e com may offer bonuses, free spins, deposit match promotions and other incentives to players from time to time. Each bonus offer comes with its own specific terms including wagering requirements, minimum deposit thresholds, eligible games, maximum bet limits during bonus play and expiry periods. These terms are shown alongside each promotion and must be read carefully before accepting any bonus.
General bonus rules that apply across all promotions on 1e com:
Note: If you accept a bonus and later request a withdrawal before the wagering requirement is met, the platform reserves the right to deduct the bonus amount and any associated winnings from your withdrawal total.
All games available on the 1e com platform — including slots, live casino tables, virtual table games, bingo and crash games — are operated using certified Random Number Generator (RNG) technology or streamed from regulated studios. Return-to-player (RTP) percentages for each game are displayed within the game information panel.
By playing any game on the platform you accept the specific rules of that game. Game rules are accessible from within each game. In the event of a technical malfunction during a game round, the round may be declared void and any stake returned to your account. 1e com will not pay out winnings generated as a result of a software error or technical fault.
You agree not to use any software, tool, algorithm or strategy designed to gain an unfair advantage over the platform or other players. This includes but is not limited to auto-clicking tools, betting bots and exploiting identified software bugs without reporting them.
1e com reserves the right to void any bet or game result where there is evidence of manipulation, exploitation of a software error, or collusion between players.
The 1e com sportsbook covers Cricket, PSL, T20 internationals, Football, Esports and other sporting events. All bets are placed in PKR. Odds are displayed in decimal format and are subject to change up until the point of bet confirmation.
Key sports betting rules on 1e com:
PSL and international Cricket matches are given priority on the sportsbook. If you have questions about specific market rules for a Cricket fixture, contact support before placing your bet.
The following activities are strictly prohibited on the 1e com platform. Engaging in any of the below will result in immediate account suspension and may lead to permanent closure and forfeiture of funds:
1e com cooperates with relevant authorities in cases involving fraud or financial crime. Any funds associated with prohibited conduct may be frozen pending investigation.
1e com reserves the right to suspend or permanently close any account at its discretion. Reasons for suspension or closure may include but are not limited to: breach of these Terms, suspected fraudulent activity, failure to complete identity verification, or at the player's own request.
If your account is suspended for investigation, you will not be able to log in, deposit, withdraw or place bets during the suspension period. 1e com will aim to resolve investigations in a reasonable timeframe and communicate the outcome to you.
You may request account closure at any time by contacting 1e com support. If you wish to close your account for responsible gaming reasons, the self-exclusion option in your account settings provides an immediate and straightforward way to do so. Funds held in a closed account will be returned to you via your registered payment method subject to verification requirements being met.
1e com collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and should be read alongside them. By registering on the platform you consent to the collection, storage and use of your personal data as described in the Privacy Policy.
Your personal and financial data is handled using encrypted connections and is not stored in accessible form on the platform. 1e com does not sell your personal data to third parties for marketing purposes.
Identity and payment verification documents submitted during the KYC process are used solely for verification purposes and handled in accordance with the Privacy Policy. You may request a copy of the data held about you at any time by contacting support.
Read Our Privacy Policy1e com is an entertainment platform and is not intended as a source of income. All players must be 18 years or older. We encourage all players to approach gaming with a clear budget, a set time limit and a clear understanding that losses are part of normal play.
The following responsible gaming tools are available to all registered players through account settings:
If gaming is having a negative impact on your finances, relationships or daily routine, we strongly encourage you to make use of these tools or take a break. You can access the full responsible gaming policy through the link below.
Responsible Gaming PolicyTo the fullest extent permitted, 1e com shall not be liable for any indirect, incidental, special or consequential loss arising from your use of the platform, including but not limited to loss of winnings, loss of data, or service interruptions caused by factors outside 1e com's reasonable control.
1e com does not guarantee that the platform will be available without interruption at all times. Scheduled and unscheduled maintenance may affect availability. In the event of a prolonged outage, 1e com will make reasonable efforts to restore service promptly.
1e com is not responsible for any telecommunications, internet or device issues that affect your ability to access or use the platform. It is your responsibility to ensure you have a stable connection before placing bets or playing real-money games.
1e com reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated revision date. Significant changes may also be communicated to registered players via email or in-platform notification.
Your continued use of the platform following any update to these Terms constitutes your acceptance of the revised version. If you do not agree with an update, you should stop using the platform and contact support to arrange account closure.
If you have any questions about these Terms and Conditions, your account, a specific game rule or a payment issue, the 1e com support team is available to help. You can reach us at:
Email: [email protected]
When contacting support, please include your registered username and a clear description of your query. For payment or account issues, having your recent transaction reference to hand will help us resolve things faster.
A plain-language summary of the most important rules. This does not replace the full Terms — please read the complete document above.
You must be at least 18 years old to create an account and play on 1e com. Age verification is enforced at registration. Any account found to belong to an underage player will be closed immediately with no exceptions.
Each player is permitted one account only. Duplicate accounts are treated as a breach of these Terms. If you've lost access to your account, contact support — do not create a new one.
Deposits, bets and withdrawals on 1e com are all handled in Pakistani Rupees. JazzCash, Easypaisa, Raast, bank transfer and cards are supported. No conversion fees are applied by the platform.
Every bonus on 1e com comes with wagering requirements and eligibility conditions. Read the specific bonus terms before accepting any promotion. Claiming the same bonus through multiple accounts is prohibited.
Identity verification (KYC) is required before withdrawals are processed. Having your documents ready in advance means fewer delays when you want to cash out your PKR balance.
Deposit limits, session reminders and self-exclusion are accessible to every registered player through account settings. Use these tools to keep gaming enjoyable and within your personal budget.
Quick answers to the questions players most commonly ask about 1e com's terms.
Register your account, deposit in PKR using JazzCash, Easypaisa or your preferred method, and access 1,000+ games, live casino and Cricket betting — all from one platform.